IT Unlike Any Other™ (ITUAO)
Anyone can do IT and tech support. Just take your fingers for a walk through the phone book, or call up your company’s help desk. There’s no telling who will show up to help with your problem. It could be the neighbor’s kid, who learned computers before learning to walk, and was hacking mainframes before he got braces. Or, it could be the neighbor’s grand-dad, who decided to re-enter the workforce after realizing Social Security won’t even cover the cost of a plane ticket to somewhere affordable to live.
We hire talented and committed people like them, give them first-in-class training in cutting-edge technology and support methodologies, and dispatch them all over the world.
Everyone knows tech support sucks without certifications to back it up. Which is why NerdHerd.com is committed to certifying everything we do and every employee we employ with every certification imaginable… and quite a few that we made up at home with a laser printer.