What happens when a significant number of your users use their own devices at work (Bring Your Own Device — BYOD), and an OEM patch breaks the system for those users?
I have talked to several clients that want to move forward with BYOD initiatives, but are predictably cautious. Several have initiated small pilots with the goal of supporting a specific use case (e.g., iPads for c-level executives). Others are more cautious with planning and architecture and have yet to support any BYOD implementation. However, some clients are already using server-hosted virtual desktops (SHVD) to support call center employees that work from home. In some instances, those workers access their virtual desktops from personal PCs.
That leads us to a significant problem that occurred this week. A Windows 7 update broke the VMware View client. You can read about the problem in the VMware KB here. The problem can be resolved by upgrading the View client or by uninstalling the Windows 7 patches noted in the workaround here.
via Windows 7 Update Breaks VMware View Client: An Important Lesson In BYOD.
Several months after Citrix met all of the Gartner Group’s enterprise-ready virtual desktop requirements, VMware takes minor-version-leap forward to catch up:
View 4.5 addressed all four of the above shortcomings, and the breadth of their feature improvements were deeply scrutinized with hands-on assessments in our lab. To VMware’s credit, they didn’t try to address customer management requirements with band aids. Instead, they literally scrapped their previous management console and replaced with a far improved Adobe Flex-based console. In addition, they unveiled a Microsoft System Center Operations Manager (SCOM) management pack for View 4.5 management. That was another common request I’ve heard from early VMware View adopters. On the scalability side, View 4.5 is now capable of scaling to 10,000 managed desktops per management domain, which is currently double the maximum scalability supported by Citrix.
via VMware View 4.5: Ready for the Large Enterprise.
An interesting study from the Burton Group on VMware View and Citrix XenDesktop. For the purposes of my current client, the administrative roles problem they outline isn’t an issue – we have only 3 administrators, and all have the same access. However, I’m interested in seeing what criteria they examined, and why View fell so far behind XenDesktop in every category.
After Simon Bramfitt and I assessed XenDesktop 4.0 and View 4.0.1, we reached a similar conclusion – neither product is ready for the demands of the large enterprise. A comparison scorecard of each product is shown below.xd-view-scorecardBoth products do not deliver what we consider to be essential features.
For example, neither product offers role based access controls RBACs to support the delegated administration models our clients expect. Offering only “User” and “Administrator” roles, for example, does not constitute delegated administration. In addition neither product offers complete administrative change logging, meaning that it is not possible to maintain an audit trail for all administrative actions.
via Citrix Synergy 2010: Burton Group’s Citrix XenDesktop and VMware View Assessments.