John Weathington lightly outlines DMAIC and how to apply it to a consulting practice.
Now we’ll look at the more popular and established Six Sigma application called DMAIC Define, Measure, Analyze, Improve, Control, which is the formula for improving any process. Like DMADV, DMAIC is a structured sequence that we’ll follow to improve our consulting process.
Six Sigma is an excellent way to get some use out of those statistics classes you took way back in college, and to analyze a process, identify the sources of defects, improve the process, and validate that the changes actually reduced the quantity of defects.
I learned Six Sigma when I worked for GE, and still look for ways to apply it to whatever is causing pain for me or my employer… or even my family.